Product Manager – Payment at Wakanow (Kalabash Technologies)
Kalabash Technologies, the fintech subsidiary of Wakanow—Africa’s leading online travel company—is hiring a passionate and experienced Product Manager – Payment to join its team in Lekki, Lagos. This is a full-time opportunity for individuals who thrive in the world of fintech, product innovation, and seamless digital payments.
About Kalabash Technologies
Kalabash Technologies develops cutting-edge financial solutions that simplify travel and daily transactions. With a focus on security, convenience, and innovation, Kalabash delivers payment products that empower businesses and individuals to pay, receive, and manage money effortlessly.
Role Overview
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Strategy, positioning, and expert restructuring for high-stakes applications.
⚡ Limited weekly review slots • Structured • Results-focused
Who is this for?
Applicants applying for competitive funding, study visas, academic programs, research grants, or professional proposals needing expert-level positioning.
The Product Manager – Payment will lead the end-to-end product lifecycle of Kalabash’s payment platforms. From design and strategy to execution and scaling, you will drive impactful solutions across online, mobile, POS, and API channels. This role is key in creating frictionless payment experiences while ensuring compliance, security, and customer satisfaction.
Key Responsibilities
- Oversee the full product lifecycle—from ideation to execution and continuous improvement.
- Define product vision, roadmap, and strategies in line with market trends and customer needs.
- Collaborate with engineering, design, and compliance teams to deliver secure, user-friendly solutions.
- Manage integrations with payment gateways, banks, and third-party providers.
- Track and optimize KPIs such as adoption, transaction success, and customer satisfaction.
- Ensure full compliance with payment regulations, KYC/AML, and data security standards.
- Stay ahead of emerging technologies like digital wallets, APIs, and cross-border payments.
- Champion customer experience in every product decision.
Qualifications & Requirements
- Bachelor’s degree in Business, Finance, Technology, or related field (MBA is an advantage).
- Minimum of 4 years’ product management experience in fintech, payments, or banking.
- Hands-on expertise in payment platforms, APIs, reconciliation, and settlements.
- Experience with wallets, gateways, and payment integrations.
- Strong analytical and leadership skills, with excellent communication abilities.
- Proven record of launching and scaling payment products successfully.
Application Link: Apply Here
Application Document Previews
Sample CV – Product Manager Payment
Lekki, Lagos | janedoe@email.com | +234 800 123 4567
PROFILE
Experienced Product Manager with 5+ years in fintech and payment solutions. Skilled in APIs, digital wallets, and scaling secure payment systems.
EXPERIENCE
Product Manager – Payments | XYZ Fintech Ltd | 2020–Present
* Spearheaded integration of multiple payment gateways.
* Improved transaction success rate by 25%.
* Launched mobile payment app adopted by 50k+ users.
EDUCATION
B.Sc. Business Administration | University of Lagos
MBA (In view) | Lagos Business School
Sample Cover Letter
I am excited to apply for the Product Manager – Payment role at Kalabash Technologies. With over four years of experience in fintech product management, I have successfully led the design and launch of innovative payment products that improved customer satisfaction and transaction efficiency.
My expertise in API integrations, compliance standards, and cross-functional collaboration aligns perfectly with Kalabash’s vision of delivering seamless, secure, and scalable payment solutions.
I look forward to bringing my passion for fintech innovation and proven track record to contribute to Kalabash’s continued growth.
Sincerely,
Jane Doe
Sample Motivation Letter
My motivation to join Kalabash Technologies stems from my passion for creating customer-centric financial solutions. The opportunity to lead payment product innovations at Africa’s top travel fintech is inspiring.
I am driven to design products that empower people to transact confidently and securely. I believe my skills and vision will significantly contribute to Kalabash’s mission of revolutionizing payments across the continent.
Kind regards,
Jane Doe
Sample Reference Email
Dear Hiring Team,
I am pleased to recommend Jane Doe for the Product Manager – Payment role at Kalabash Technologies. She has consistently demonstrated exceptional leadership in fintech product development, delivering innovative and reliable payment solutions.
Her ability to combine customer insights with technical expertise makes her an asset to any forward-thinking organization.
Sincerely,
Prof. Adewale Johnson
Mentor & Former Supervisor
Interview Preparation Guide
Possible Questions & Suggested Answers
- What excites you about fintech and payments?
Show your passion for innovation and customer impact. - Describe a successful payment product you managed.
Highlight measurable outcomes like adoption rates or revenue growth. - How do you ensure compliance with KYC/AML?
Discuss frameworks, audits, and cross-team collaboration. - What metrics do you track for payment success?
Examples: transaction success rate, latency, adoption. - How do you handle payment system failures?
Talk about risk mitigation, redundancy, and quick escalation. - What’s your experience with APIs and integrations?
Share specific cases with gateways or banks. - How would you improve cross-border payments?
Demonstrate awareness of industry challenges and solutions. - How do you balance user experience with security?
Discuss usability testing alongside strong authentication.
General Questions
- Why do you want to join Kalabash Technologies?
- Tell us about a time you worked with a cross-functional team.
- How do you handle project setbacks?
- What leadership style do you practice?
- Where do you see yourself in 5 years?
Do’s & Don’ts
- Do’s: Research Kalabash thoroughly, prepare metrics-driven examples, show fintech knowledge, dress professionally, practice clear communication.
- Don’ts: Don’t give vague answers, don’t overemphasize technology without customer value, avoid criticizing competitors, don’t forget to ask questions.
Preparation Checklist
- Research Kalabash and Wakanow’s recent product launches.
- Review payment regulations in Nigeria.
- Prepare 2–3 success stories showcasing your product leadership.
- Ensure your CV is updated and tailored.
- Plan outfit for a professional, fintech-driven company.
- Practice online interview setup (camera, lighting, sound).
Extra Pro Tips
- Use STAR (Situation, Task, Action, Result) for structured answers.
- Show excitement about Kalabash’s vision for African payments.
- Bring up innovative ideas for scaling mobile and API payments.
- Practice confident but approachable body language.
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