Apex Forte Professionals is recruiting a skilled Female Restaurant Manager to run daily operations at a busy restaurant in Opebi, Ikeja. This role suits an experienced hospitality leader who can combine strong operational discipline with warm customer service. The role pays between ₦120,000 – ₦140,000 monthly and requires someone ready to lead teams, protect standards, and drive consistent guest satisfaction.

Role Snapshot

• Job title: Female Restaurant Manager
• Location: Opebi, Ikeja, Lagos
• Employment type: Full-time
• Salary: ₦120,000 – ₦140,000 per month
• Apply by: 31st October, 2025

What You’ll Do

• Supervise day-to-day restaurant operations to ensure smooth service.
• Recruit, train, and manage front-of-house staff.
• Drive excellent customer service and handle customer feedback professionally.
• Ensure food quality, presentation, and cleanliness meet brand standards.
• Manage scheduling, payroll, and labour-cost control.
• Maintain inventory and coordinate with suppliers for timely restock.
• Ensure compliance with health, safety, and licensing requirements.
• Support marketing initiatives and monitor sales performance.
• Prepare daily, weekly and monthly operational reports.

Who We’re Looking For

• Bachelor’s degree and 5–6 years’ relevant experience in restaurant management.
• Strong people skills and proven ability to lead service teams.
• Practical knowledge of inventory, cost control and rota planning.
• Good numeracy and reporting skills for sales and labour analysis.
• Clear communication, professional presence, and customer-first mindset.

How to Apply

Send your resume to afrivasolution@gmail.com and put the job title “Female Restaurant Manager” in the subject line. Include a brief cover note highlighting your relevant experience and a summary of your last role.

Interview Preparation Guide

Role-Specific Questions (10)

• How have you managed staff rotas to control labour costs?
• Describe a time you improved customer satisfaction in a restaurant.
• How do you train new front-of-house staff on service standards?
• Explain how you manage inventory to reduce waste and stockouts.
• What steps do you take during a busy shift to keep service smooth?
• How do you handle customer complaints and turn the experience around?
• What metrics do you track daily and why?
• Describe a successful promotion or marketing activity you supported.
• How do you ensure compliance with food safety regulations?
• Tell us about a time you resolved a conflict between staff members.

General Interview Questions (6)

• Tell us about your background and what motivates you.
• How do you prioritise tasks during pressure?
• Where do you see yourself in two years?
• What are your strengths and areas you are developing?
• How do you adapt to new policies or systems?
• Are you comfortable preparing operational reports for owners?

Suggested Answers — Key Talking Points

• Rota & costs: explain forecasting, peak-shift coverage, and cross-training to reduce overtime.
• Customer satisfaction: show specific steps you took and metrics improved (e.g., repeat visits, reviews).
• Training: describe structured onboarding, checklists, and shadowing periods.
• Inventory: mention par levels, supplier communication, and weekly stock counts.
• Busy shifts: prioritise table turns, clear communication, and visible leadership on the floor.
• Complaints: listen first, apologise, act fast, and follow up to ensure satisfaction.

Do’s (7)

• Do arrive early and know the unit’s daily targets.
• Do bring concise examples of past improvements or metrics.
• Do demonstrate calm leadership for busy shifts.
• Do emphasise staff development and retention techniques.
• Do reference compliance with health and safety standards.
• Do ask about KPIs and expectations for the role.
• Do follow up with a polite thank-you email after the interview.

Don’ts (7)

• Don’t exaggerate revenue or performance figures.
• Don’t be negative about previous employers or teams.
• Don’t ignore basic financial controls or reporting questions.
• Don’t arrive unprepared on rota or staffing examples.
• Don’t be rigid about shift flexibility for peak times.
• Don’t overlook small service details that affect guest experience.
• Don’t avoid questions about staff discipline or conflict resolution.

Preparation Checklist

• Updated resume and a short cover note tailored to this role.
• Examples of measurable improvements (sales uplift, cost control, staff retention).
• Notes on daily metrics you monitor (covers, average spend, labour %).
• Proof of relevant qualifications (if any) and references ready.
• Professional attire and punctual arrival for the interview.

Extra Pro Tips

• Prepare a short 90-day plan: immediate priorities, quick wins, and longer-term goals.
• Bring one example of a rota or simple report you used to manage shifts.
• Use Situation → Action → Result format when answering behavioural questions.
• Demonstrate empathy: great managers combine standards with staff support.

Tips to Work With — Restaurant Manager

1. Overview

The Restaurant Manager leads front-of-house operations, ensuring guests are welcomed, staff are coached, and financial targets are monitored. This role keeps service consistent and forms the link between customers, kitchen, and ownership.

2. Step-by-Step Process

• Pre-shift: check service area, brief team, review bookings and daily targets.
• Service: oversee floor, support staff, manage guest flow and specials.
• Post-shift: cash/check reconciliation, update inventory notes, debrief staff.
• Weekly: review sales, labour costs, supplier invoices and schedule adjustments.

3. Illustrative Example — Problem vs Solution

Problem: High staff turnover led to inconsistent service and falling sales.
Solution: Manager introduced mentorship shifts, clearer schedules, and small recognition incentives. Staff retention improved and customer feedback became more positive.

4. Learning & Resources

• Free Intro Course: Hospitality & Guest Experience — Coursera
• Professional Diploma: Hospitality Management — Alison
• Advanced Study: B.Sc. Hospitality & Tourism — University of Lagos