Waiter/Waitress Job at The Lamb Restaurant in Mowe, Ogun

The Lamb Restaurant, a newly established dining destination in Mowe, Ogun, is on a mission to redefine hospitality by offering fresh local and continental dishes in a warm, family-like atmosphere. To strengthen their growing team, they are now recruiting passionate Waiters and Waitresses to deliver exceptional service and create unforgettable dining experiences for guests.

Job Details

• Job Title: Waiter / Waitress
• Location: Mowe, Ogun
• Employment Type: Full-time (Accommodation available for staff)
• Application Closing Date: 15th October, 2025

Key Responsibilities

• Warmly greet and seat guests upon arrival.
• Take accurate food and beverage orders.
• Deliver meals and drinks promptly, ensuring quality.
• Answer guest questions about the menu with confidence.
• Handle payments (cash and card) correctly.
• Maintain table settings and a tidy dining area.
• Handle complaints politely and ensure guest satisfaction.
• Upsell menu items and make thoughtful recommendations.
• Prepare bills that reflect accurate meal costs and taxes.

Requirements

• SSCE / GCE / NECO or OND qualification
• 0–1 year of hospitality or customer service experience
• Strong communication and teamwork skills
• Ability to multitask and work under pressure
• Friendly, professional, and customer-focused attitude

How to Apply

Interested candidates should send their CV to: thelamb.restaurant2025@gmail.com using “Waiter / Waitress” as the subject line.

Sample CV

Sample Cover Letter

Sample Motivation Letter

Sample Reference Email

Interview Preparation Guide

Possible Questions & Suggested Answers

• Why do you want to work at The Lamb Restaurant?
  Show enthusiasm for their fresh menu and hospitality values.
• How would you handle a difficult customer?
  Explain calmly listening, offering solutions, and maintaining professionalism.
• Can you describe a time you worked under pressure?
  Share a short story of multitasking during a busy service.
• What does good customer service mean to you?
  Highlight warmth, attentiveness, and exceeding expectations.
• How do you ensure accuracy when taking orders?
  Mention listening carefully and repeating orders back to guests.

Do’s & Don’ts

• Do: Dress neatly, smile warmly, arrive early, listen actively, show enthusiasm.
• Don’t: Interrupt the interviewer, appear uninterested, or speak negatively about past jobs.

Preparation Checklist

• Bring printed CV and valid ID
• Dress professionally (clean shirt, polished shoes)
• Research The Lamb Restaurant menu and values
• Practice polite greetings and confident body language
• Be ready for both role-play and Q&A questions

Pro Tips

Smile genuinely, keep answers concise, and show readiness to learn. Employers value attitude even more than experience in entry-level hospitality roles.

Tips to Work With: Waiter/Waitress Role

1. Overview

A Waiter/Waitress ensures smooth dining by welcoming guests, taking orders, delivering food, and creating positive experiences. This role is vital in hospitality as it directly impacts customer satisfaction.

2. Step-by-Step Workflow

• Greet → Seat guests
• Take orders → Confirm details
• Serve meals → Check satisfaction
• Clear tables → Reset dining area
• Process payments → Thank guests

3. Example Scenario

Problem: A guest receives the wrong meal.
Solution: Apologize sincerely, replace promptly, and offer a small courtesy (like a drink refill). This turns a negative into loyalty.

4. Learning & Resources

• Free course: Hospitality Management – Alison
• Professional: Hotel Management Specialization – Coursera
• Advanced: Hospitality & Tourism Degrees – CIHTS

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