Waiter / Waitress at Quicky Chillis, Ikotun Lagos

Quicky Chillis is a vibrant 24-hour restaurant located at Adewale Bus Stop, Governors Road, Ikotun, Lagos. Known for quality meals and fast service, Quicky Chillis is expanding its hospitality team and invites motivated individuals to apply for the role of Waiter/Waitress.

About the Role

This full-time role is perfect for energetic, people-oriented individuals who enjoy creating memorable dining experiences. The Waiter/Waitress will ensure smooth service delivery, customer satisfaction, and seamless coordination between the dining area and kitchen staff.

Key Responsibilities

• Take accurate food and drink orders from customers.
• Deliver meals and beverages promptly and professionally.
• Provide exceptional customer service throughout the dining experience.
• Process payments accurately and handle transactions responsibly.
• Maintain cleanliness and organization in the dining area.
• Coordinate table assignments for efficient service flow.
• Communicate clearly with kitchen staff for smooth order management.
• Resolve customer complaints courteously and effectively.
• Multitask and manage several tables or sections simultaneously.

Requirements

• Applicants should possess relevant qualifications.
• Strong communication and customer service skills.
• Ability to work under pressure and in a fast-paced restaurant environment.
• Previous experience in hospitality or food service is an added advantage.

Salary

₦60,000 – ₦80,000 monthly

Location

Ikotun, Lagos

Application Deadline

31st December, 2025

How to Apply

Interested and qualified candidates should send their CVs to diplagos01@gmail.com using “Waiter / Waitress” as the subject line.

Sample CV Template

Sample Cover Letter

Sample Email Application

Tips to Work With: Waiter/Waitress Role

1. Overview

A waiter or waitress ensures that guests enjoy their dining experience by taking orders, serving meals, and maintaining a welcoming atmosphere. The role requires communication skills, attentiveness, and efficiency—core elements that drive customer satisfaction in the restaurant industry.

2. Step-by-Step Process

• Step 1: Greet guests warmly and provide menus.
• Step 2: Take accurate food and drink orders.
• Step 3: Communicate orders to kitchen staff clearly.
• Step 4: Serve meals and check on customers periodically.
• Step 5: Handle payments and thank guests.
• Step 6: Reset tables for the next guests.

3. Illustrative Example

Before: A customer waits 20 minutes before their order arrives cold and mixed up.
After: The waiter verifies the order, communicates promptly with the kitchen, and serves hot meals in under 10 minutes, earning customer appreciation and tips.

4. Learning & Resources

• Free Intro Course: Alison – Food and Beverage Service Training
• Professional Certificate: Coursera – Hospitality Management Specialization
• Advanced Program: eCornell – Food and Beverage Management Certificate

Interview Preparation Guide

Possible Questions & Suggested Answers

• Why do you want to work as a waiter/waitress?
  Because I enjoy serving people and ensuring they have memorable experiences while dining.
• How do you handle a difficult customer?
  I stay calm, listen attentively, and offer quick, polite solutions while maintaining professionalism.
• Describe your multitasking ability.
  I prioritize orders, use a system to remember tables, and stay focused under pressure.
• What would you do if a customer’s meal is delayed?
  Apologize, inform the kitchen immediately, and offer updates or a small gesture like a drink refill.
• How do you ensure accuracy in orders?
  I always repeat orders back to customers and double-check before submission.
• What’s your experience with POS or handling cash?
  I’ve handled POS systems, balanced sales, and issued accurate receipts daily.
• How do you stay motivated during late-night shifts?
  By staying positive, hydrated, and focusing on customer satisfaction.

Do’s & Don’ts

• Do: Maintain a cheerful, welcoming attitude.
• Do: Keep your uniform and workspace clean.
• Don’t: Argue with customers or colleagues.
• Do: Always communicate clearly with the kitchen team.
• Don’t: Forget to smile—it enhances guest experience.
• Do: Be punctual and respectful of shift schedules.

Preparation Checklist

• Learn the restaurant’s menu items and prices.
• Rehearse how to greet and attend to customers politely.
• Carry a notepad or POS training record for quick practice.
• Wear clean, comfortable shoes for long hours of standing.
• Review basic hospitality etiquette and table settings.

Pro Tips

• Focus on body language—stand upright and make eye contact.
• Keep communication clear and friendly.
• Be attentive but not intrusive—timing is key.
• Use polite phrases like “I’ll check on that for you” instead of “I don’t know.”

WhatsApp Job Alerts | Telegram Vault | Proven Tools

Subscribe & Unlock Free Templates

Hey Reader! I affirm through this post that you get the job or opportunity you desire and apply for this month. – Jane Emmanuel