Client Service Manager Job at Oaklands & Johnson Limited (Lagos)
Oaklands and Johnson Limited is a leading full-service marketing communications agency with over 20 years of proven excellence in Nigeria and across Africa. Since 2003, the agency has built a strong reputation for delivering results-driven marketing and advertising solutions across diverse industries.
With expertise in Creative & Media Production, Experiential Marketing, Brand Activation, Digital Engagement, Trade Promotions, and Retail Visibility, Oaklands and Johnson has partnered with multinational and indigenous brands to drive business growth and consumer connection.
About the Role
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Strategy, positioning, and expert restructuring for high-stakes applications.
⚡ Limited weekly review slots • Structured • Results-focused
Who is this for?
Applicants applying for competitive funding, study visas, academic programs, research grants, or professional proposals needing expert-level positioning.
The company is inviting applications from qualified candidates for the position of Client Service Manager in Lagos. This is a full-time role designed for individuals with strong client relationship, leadership, and marketing strategy skills.
Key Responsibilities
- Build and maintain strong client relationships, acting as the main point of contact for inquiries, requests, and feedback.
- Collaborate with internal teams to design and execute impactful marketing strategies tailored to client objectives.
- Provide consistent project updates and manage client expectations with professionalism.
- Proactively identify growth and upselling opportunities within client accounts.
- Prepare reports, proposals, and presentations to communicate results and strategies effectively.
- Source new sales opportunities through inbound leads, phone, email, and LinkedIn outreach.
- Work alongside ATL, BTL, and Digital teams to create experiential and innovative engagement campaigns.
Requirements
- HND / B.Sc. in Marketing, Business Administration, or related field.
- 5 – 8 years of relevant work experience, preferably in an advertising agency.
- Proven experience in client service, account management, or similar roles.
- Strong leadership, communication, and interpersonal skills.
- Excellent organizational, analytical, and problem-solving abilities.
- Customer-focused with a passion for client satisfaction.
- Networking ability and strong industry insight.
- Female candidates are strongly encouraged to apply.
Remuneration
The role offers a very attractive salary package with competitive benefits.
Application Closing Date
30th September, 2025.
How to Apply
Interested and qualified candidates should send their CV to: careers@oaklandsandjohnson.com using the job title as the subject of the email.
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