Customer Service & Storekeeper (Female) – TMAsourcing Solutions
Talent Management Alliance (TMAsourcing Solutions) is a people-focused HR consulting firm helping businesses attract, manage, and retain the right talent. With expertise across industries such as healthcare, telecommunications, hospitality, IT, financial services, retail, and manufacturing, TMAsourcing delivers strategic HR solutions that align with business goals and drive long-term success.
About the Role
We’re hiring a Customer Service & Storekeeper (Female) for a reputable fashion store located in Ogudu, Lagos. This role combines customer service, store management, and online engagement. The ideal candidate should be proactive, organized, and capable of managing both physical and online store operations with minimal supervision.
Location:
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Strategy, positioning, and expert restructuring for high-stakes applications.
⚡ Limited weekly review slots • Structured • Results-focused
Who is this for?
Applicants applying for competitive funding, study visas, academic programs, research grants, or professional proposals needing expert-level positioning.
Ogudu, Lagos
Employment Type:
Full-time
Work Days:
Monday – Saturday (9:00am – 7:00pm)
Key Responsibilities
- Attend to customers both online and in-store
- Manage stock, orders, and deliveries
- Upload and update products on online platforms and social media
- Assist with marketing and promotional activities
- Maintain a clean and organized store environment
- Deliver outstanding customer service and ensure client satisfaction
Requirements
- OND, NCE, HND, or B.Sc. (NYSC must be completed)
- 1–3 years’ experience in customer service or retail
- Female applicants aged 21–30 years
- Must reside in or near Ogudu, Ketu, Ojota, Maryland, Ilupeju, Anthony, Ogba, or Ikeja
- Excellent communication, computer, and social media skills
- Proactive, reliable, and trustworthy attitude
Salary:
N90,000 Monthly
Application Method:
Interested and qualified candidates should send their CV to tmasourcinghr@gmail.com using “Customer Service & Storekeeper” as the subject of the email.
Application Closing Date:
Not specified – apply early to be considered.
Sample CV Template
Address: Ogudu, Lagos
Email: janedoe@email.com | Phone: 0801-234-5678
**Objective:**
Motivated and customer-focused professional with 2 years of retail experience seeking the role of Customer Service & Storekeeper at TMAsourcing Solutions.
**Education:**
OND in Business Administration – Yaba College of Technology
**Experience:**
Customer Service Assistant, ABC Boutique, Lagos (2022–2024)
* Assisted customers in-store and via WhatsApp
* Managed stock and handled delivery logistics
* Updated Instagram product catalog and responded to customer queries
**Skills:**
Customer support, inventory management, social media engagement, teamwork, MS Office.
Sample Cover Letter
I am writing to apply for the Customer Service & Storekeeper (Female) role at TMAsourcing Solutions. With two years of experience in customer relations and store management, I have developed strong communication, multitasking, and organizational skills suited for this position.
I am confident in my ability to support both online and in-store operations efficiently, ensuring customer satisfaction and smooth store performance.
Thank you for considering my application. I look forward to contributing to your team.
Sincerely,
Jane Doe
Interview Preparation Guide
Possible Interview Questions & Suggested Answers
- 1. What makes you suitable for this customer service role?
Highlight your communication skills, attention to detail, and previous experience in customer-facing positions. - 2. How do you manage online customer inquiries effectively?
Mention your promptness in responding and your ability to maintain a friendly, professional tone. - 3. Describe how you manage store inventory.
Discuss tracking systems or manual logs you’ve used to prevent stock discrepancies. - 4. How do you handle difficult customers?
Emphasize patience, empathy, and problem-solving skills. - 5. How familiar are you with social media sales?
Talk about using WhatsApp, Instagram, or Facebook to post, respond, and track orders. - 6. What does excellent customer service mean to you?
Explain that it’s about exceeding expectations and creating positive experiences. - 7. How do you stay organized during busy store hours?
Highlight multitasking and prioritization abilities. - 8. How do you ensure accuracy when recording orders or inventory?
Mention double-checking records and maintaining documentation.
Do’s & Don’ts
- Do’s: Dress neatly, arrive early, bring extra CV copies, smile, listen carefully, and maintain confidence.
- Don’ts: Avoid slang, lateness, chewing gum, interrupting the interviewer, or giving one-word answers.
Preparation Checklist
- Research TMAsourcing Solutions and their fashion store operations.
- Practice answers for customer service-related questions.
- Review your CV and ensure details match the job description.
- Dress in smart casual or professional attire.
- Prepare questions to ask at the end of the interview.
Extra Pro Tips
- Maintain eye contact and a friendly smile.
- Use specific examples when answering questions.
- Show enthusiasm for fashion retail and customer satisfaction.
- End the interview with a polite “thank you” and ask about next steps.
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