Customer Service Officer at a Reputable Restaurant (Surulere, Lagos)
Jobvet Services is recruiting on behalf of a well-established restaurant located in Surulere, Lagos State. This opportunity is ideal for friendly, customer-focused individuals who enjoy working in a fast-paced hospitality environment and take pride in delivering excellent dining experiences.
If you have strong communication skills, a calm attitude under pressure, and a passion for customer satisfaction, this role offers stable employment, structured work shifts, and added benefits such as accommodation and feeding.
Job Overview
- Job Title: Customer Service Officer
- Location: Surulere, Lagos State
- Employment Type: Full-time
- Work Schedule: 5 days on, 2 days off
- Benefits: Accommodation and feeding provided
- Salary: ₦70,000 – ₦80,000 per month
Key Responsibilities
- Welcome customers warmly and create a positive dining experience
- Handle customer inquiries, feedback, and complaints professionally
- Take orders accurately (in-person, phone, or online platforms where applicable)
- Coordinate with kitchen and service staff to ensure timely service delivery
- Monitor customer satisfaction and report concerns to management
- Maintain a clean, organized, and welcoming front-of-house area
- Support daily operations to ensure smooth service flow
Requirements & Qualifications
- SSCE, OND, or Bachelor’s Degree
- 1–10 years of relevant work experience
- Previous experience in customer service or hospitality is an advantage
- Excellent communication and interpersonal skills
- Polite, patient, and customer-focused attitude
- Ability to work under pressure in a fast-paced environment
Application Deadline
🪩 Get Your Scholarship, Visa, Grant or Proposal Approved
Strategy, positioning, and expert restructuring for high-stakes applications.
⚡ Limited weekly review slots • Structured • Results-focused
Who is this for?
Applicants applying for competitive funding, study visas, academic programs, research grants, or professional proposals needing expert-level positioning.
10th January, 2026
How to Apply
Interested and qualified candidates should send their CV to:
Jobvet24@gmail.com
Use “Customer Service Officer” as the subject of the email.
How This CV Helps You Stand Out for This Role
1️⃣ Who This CV Is For
This CV is designed for entry-level to mid-level customer service professionals with experience in restaurants, hotels, or hospitality environments. It is suitable for candidates applying within Lagos and similar urban service roles.
Not ideal for: Corporate customer service roles or non-hospitality industries.
2️⃣ Why This CV Works for This Job
- Highlights customer interaction and service delivery skills
- Includes hospitality-focused ATS keywords
- Uses a clean structure recruiters scan quickly
3️⃣ Customization Checklist
- Update work experience with restaurant-specific duties
- Add shift flexibility under skills
- Adjust summary to match Surulere location
4️⃣ Recruiter / Expert Insight
Common mistake: Submitting a generic CV without hospitality keywords.
Insider tip: Emphasize calm handling of complaints—restaurants value this highly.
5️⃣ Soft Assistance Prompt
Applicants who want professional guidance often choose CV review or customization support before applying.
Sample Customer Service Officer CV
Tap inside the box → Select All → Copy
Need Help Customizing This CV?
While this CV is structured to match the role, small adjustments can significantly improve your chances. A professional review helps ensure your CV aligns with recruiter expectations and highlights the right keywords.
Many applicants choose CV review or done-for-you optimization for extra confidence before applying.
Suitable for job, internship, and international applications.
Interview Preparation Guide
Role-Specific Questions
- How do you handle an unhappy restaurant customer?
- Describe a time you worked under pressure during a busy shift
- How do you ensure accurate order-taking?
- What does good customer service mean to you?
- How do you work with kitchen staff?
General Questions
- Tell us about yourself
- Why do you want this role?
- What are your strengths?
- How do you handle stress?
- Are you comfortable with shift work?
Do’s
- Dress neatly
- Be polite and calm
- Give practical examples
Don’ts
- Don’t argue with the interviewer
- Don’t exaggerate experience
- Don’t arrive late
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