Restaurant Supervisor Job at Bukka Hut (Chevron, Lagos)
Bukka Hut Restaurant, one of Nigeria’s fastest-growing quick-service brands with over 20 outlets in Lagos, is recruiting a Restaurant Supervisor to join its Chevron (Island) branch. Known for its people-first culture, Bukka Hut goes beyond serving food—it empowers communities, nurtures staff, and champions sustainable growth.
About the Role
As a Restaurant Supervisor, you’ll be the face of the brand at the front of house—ensuring smooth daily operations, excellent customer service, and strong team coordination. You will lead, motivate, and supervise staff to maintain high service and product standards while driving efficiency and customer satisfaction.
Key Responsibilities
- Oversee front-of-house operations, ensuring customers are warmly received and attended to.
- Supervise staff to guarantee product availability, presentation, and compliance with service standards.
- Proactively identify and resolve operational issues affecting products or service quality.
- Ensure equipment like chillers, microwaves, and POS machines are well-handled and functional.
- Manage stock requisitions to avoid shortages and losses.
- Enforce Standard Operating Procedures (SOPs) and conduct investigations into shortages.
- Oversee end-of-shift procedures, including cashier reconciliation, cleaning, and security checks.
- Submit accurate reports on operations as required.
Requirements
- Bachelor’s Degree or HND in Hospitality or related field.
- 2–3 years of experience in a QSR (Quick Service Restaurant) environment.
- Strong communication and leadership skills.
- Smart, proactive, and detail-oriented.
- Must reside in or near Chevron, Lagos.
Salary
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Who is this for?
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N100,000 – N132,000 per month.
How to Apply
Interested and qualified candidates should send their CV to careers@bukkahut.com using “Restaurant Supervisor” as the subject of the email.
Application Deadline: 27th August, 2025
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Sample CV
Chevron, Lagos | johndoe@email.com | 0801-234-5678
Profile:
Experienced Restaurant Supervisor with 3+ years in quick service operations. Skilled in team leadership, customer satisfaction, and inventory control.
Experience:
Restaurant Supervisor – QSR Brand, Lagos (2022–2024)
* Managed 12+ staff ensuring smooth daily operations
* Reduced product shortages by 25% through proactive requisition planning
Education:
B.Sc. Hospitality Management – University of Lagos (2018)
Skills:
Team leadership, SOP enforcement, customer service, POS operations
Sample Cover Letter
I am writing to apply for the position of Restaurant Supervisor at Bukka Hut. With over three years of experience in quick service restaurant operations, I have developed strong leadership and problem-solving skills that align with your brand’s commitment to excellence.
In my previous role, I supervised a team of 12 employees, improved customer satisfaction scores by 20%, and successfully reduced shortages through effective stock control. I am excited about the opportunity to contribute my expertise to Bukka Hut’s Chevron branch.
Thank you for your consideration. I look forward to the possibility of an interview.
Sincerely,
John Doe
Sample Application Email
Dear HR Team,
Please find attached my CV in application for the Restaurant Supervisor position at Bukka Hut, Chevron branch. I am confident my hospitality background and leadership experience make me a strong fit for the role.
Thank you for your time and consideration.
Best regards,
John Doe
0801-234-5678
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Interview Preparation Guide
Possible Questions & Suggested Talking Points
- What experience do you have in supervising a QSR team?
Share specific achievements leading staff and handling operations. - How would you handle a customer complaint?
Highlight empathy, quick resolution, and maintaining brand standards. - What strategies do you use to prevent product shortages?
Mention proactive requisition planning and monitoring stock levels. - Describe a time you improved team performance.
Give a measurable example—training, motivation, or leadership style. - How do you ensure compliance with SOPs?
Explain regular monitoring, training, and accountability measures. - How would you manage cash handling to prevent shortages?
Stress accuracy, reconciliation, and transparency. - What’s your approach to motivating staff during busy hours?
Speak on encouragement, teamwork, and setting clear expectations. - How do you handle faulty equipment in a fast-paced environment?
Immediate reporting, backup solutions, and escalation.
General Questions
- Tell us about yourself and your career journey so far.
- Why do you want to work at Bukka Hut?
- Where do you see yourself in 5 years?
- How do you handle stress at work?
- What makes you a good leader?
Do’s & Don’ts
- Do: Arrive early, dress professionally, research Bukka Hut’s culture, smile confidently, and bring printed copies of your CV.
- Don’t: Speak negatively about past employers, show poor body language, or appear unprepared.
Preparation Checklist
- Updated CV and cover letter
- Professional outfit
- Knowledge of Bukka Hut’s values and operations
- Practice common QSR interview questions
- Plan transport to Chevron to avoid lateness
Pro Tips
- Frame your answers around teamwork and leadership impact.
- Use numbers (e.g., reduced waste by 15%) to show achievements.
- Practice calm, confident body language and eye contact.
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