Jane Doe
Lagos Island, Lagos
📞 0801 234 5678 | ✉️ janedoe@gmail.com

**Objective:**
Highly organized and client-oriented receptionist with 2+ years in front desk and spa administration. Seeking to bring warmth, efficiency, and professionalism to Thowbiemakeovers.

**Experience:**
Receptionist | Bliss Spa & Lounge | 2022–2024

* Welcomed and assisted an average of 60+ daily clients.
* Managed bookings and spa schedules using online systems.
* Maintained clean, professional front desk environment.

**Education:**
Diploma in Office Administration – Yaba College of Technology

**Skills:**
Customer Service • Scheduling • Phone Etiquette • MS Office • POS Systems

Dear Hiring Manager,

I am writing to express my interest in the Receptionist position at Thowbiemakeovers. With over two years of experience managing front desk operations in a spa environment, I have developed excellent customer service, communication, and administrative skills.

I admire Thowbiemakeovers’ commitment to excellence in aesthetic medicine, and I am eager to contribute to creating a welcoming and professional environment for your clients.

Thank you for considering my application. I look forward to the opportunity to discuss how I can support your team.

Warm regards,
Jane Doe

Possible Questions & Answers
1. *Tell us about yourself.*
→ Focus on your professional background and interest in spa/wellness settings.
2. *What does good customer service mean to you?*
→ Listening, patience, empathy, and maintaining professionalism.
3. *How do you handle difficult clients?*
→ Stay calm, listen actively, and resolve issues politely.
4. *How familiar are you with appointment scheduling or POS systems?*
→ Mention any experience using scheduling or billing tools.
5. *Why do you want to work at Thowbiemakeovers?*
→ Highlight interest in beauty, aesthetics, and client satisfaction.
6. *Describe how you multitask during busy hours.*
→ Provide a real example of prioritizing clients efficiently.
7. *What makes you stand out as a receptionist?*
→ Emphasize communication, neatness, and attention to detail.
8. *Where do you see yourself in 2 years?*
→ Growing within the brand and improving client experience.

Do’s:
✔ Arrive early, neatly dressed.
✔ Smile and maintain eye contact.
✔ Speak confidently but politely.
✔ Bring printed copies of your CV.
✔ Research Thowbiemakeovers’ services.

Don’ts:
✖ Don’t interrupt the interviewer.
✖ Don’t talk negatively about past jobs.
✖ Avoid slang or casual language.
✖ Don’t arrive late or unprepared.

Preparation Checklist:

* Updated CV & cover letter
* Two passport photographs
* Professional outfit (neat hair & nails)
* Knowledge of Thowbiemakeovers’ core services
* Basic understanding of spa etiquette

Pro Tips:
💡 Practice your smile and posture before the interview.
💡 Be warm but professional — remember, first impressions matter.