Admin / Customer Service Executive – Devtek Prime Edge Limited, Ibadan
Devtek Prime Edge Limited, the corporate face of Devtek Tanks, is seeking a highly organized and proactive Admin / Customer Service Executive to join our Ibadan office. Since our founding in 1997, Devtek has grown into a leading water solutions provider in Nigeria, and we are looking for a team member who can help deliver exceptional customer experiences while supporting daily administrative operations.
Key Responsibilities
- Respond to customer inquiries via phone, email, and in-person interactions.
- Provide accurate information about products and services.
- Resolve complaints professionally; escalate complex issues when necessary.
- Maintain a positive, helpful attitude with all customers.
- Record and track feedback to support service improvement.
- Assist in preparing reports, memos, and correspondence.
- Maintain organized filing systems, both digital and physical.
- Support scheduling of meetings and appointments.
- Handle basic data entry and document management tasks.
- Coordinate office supplies and inventory efficiently.
- Make calls to prospective customers to explain products and encourage sales.
- Assist with other administrative tasks as assigned by the supervisor.
Requirements
- HND/BSc in any relevant field.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask effectively.
- Prior experience in customer service or administrative roles is an advantage.
Application Details
Application Closing Date: 30th November, 2025
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Interested and qualified candidates should send their CV to hr@devtektanks.com using “Customer Service Officer” as the email subject line.
Sample CV
Jane Doe
Admin / Customer Service Executive
Ibadan, Oyo
Email: janedoe@example.com | Phone: +234 800 000 0000
Professional Summary:
Organized and proactive customer service professional with experience in administrative support, client relations, and office coordination. Skilled in Microsoft Office Suite and managing multiple tasks efficiently.
Skills:
* Customer Service & Communication
* Office Administration
* Data Entry & Documentation
* Microsoft Word, Excel, Outlook
* Problem-Solving & Conflict Resolution
* Team Collaboration
Experience:
Customer Service Intern | XYZ Company | Jan 2024 – Jul 2024
* Responded to client inquiries and resolved complaints
* Maintained organized records and managed office supplies
* Assisted in preparing reports and scheduling meetings
Sample Cover Letter
Dear Hiring Manager,
I am writing to apply for the Admin / Customer Service Executive role at Devtek Prime Edge Limited. With strong communication skills, proficiency in Microsoft Office, and prior customer service experience, I am confident in my ability to contribute effectively to your Ibadan office and support your clients and administrative operations.
Thank you for considering my application.
Sincerely,
Jane Doe
Sample Motivation Letter
I am passionate about providing excellent customer service and ensuring smooth administrative operations. Joining Devtek Tanks will allow me to apply my organizational and communication skills while contributing to a team that delivers top-quality water solutions in Nigeria. I am eager to learn, grow, and support your clients effectively.
Sample Email Application
Subject: Application for Customer Service Officer – Devtek Tanks
Dear HR Team,
I am writing to apply for the Admin / Customer Service Executive position at Devtek Prime Edge Limited. I possess strong organizational and communication skills, proficiency in Microsoft Office, and experience in customer service. I am confident in my ability to support both clients and administrative operations.
Attached are my CV and cover letter for your review. I look forward to the opportunity to discuss how my skills align with your team’s needs.
Best regards,
Jane Doe
Email: [janedoe@example.com](mailto:janedoe@example.com)
Phone: +234 800 000 0000
Interview Preparation Guide
- Possible Questions (Role-Specific):
- How do you handle challenging customer inquiries?
- Describe your experience with data entry and administrative tasks.
- Which Microsoft Office tools do you use most frequently?
- How do you prioritize multiple tasks under tight deadlines?
- Give an example of resolving a customer complaint successfully.
- How do you maintain professionalism in all client interactions?
- Describe a time you assisted in scheduling or office coordination.
- What steps do you take to track and report customer feedback?
- General Questions:
- Tell us about yourself and your professional background.
- Why are you interested in working with Devtek Tanks?
- How do you handle feedback and criticism?
- Describe your strengths in multitasking and organization.
- What are your career goals for the next 2–3 years?
- Do’s & Don’ts:
- Do research Devtek Tanks and its products.
- Do prepare examples of previous customer service experience.
- Do dress appropriately for interviews.
- Do follow up with a polite thank-you email.
- Do stay calm and professional during scenario questions.
- Don’t exaggerate your experience.
- Don’t speak negatively about previous employers.
- Don’t come unprepared for practical questions.
- Preparation Checklist:
- Update CV & cover letter.
- Prepare examples of previous administrative tasks.
- Research Devtek Tanks’ services and history.
- Test internet connection and camera for online interviews if applicable.
- Dress professionally and maintain good posture.
- Have a notepad ready for questions and notes.
- Extra Pro Tips:
- Show enthusiasm for customer service and administrative excellence.
- Demonstrate attention to detail and organizational skills.
- Highlight experience with office tools and communication platforms.
Hey Reader! I affirm through this post that you get the job or opportunity you desire and apply for this month. – Jane Emmanuel
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